Client Policies, Disclaimers & Ethics

1. Sacred Client Confidentiality & Birth Data Privacy

At Astro-Solutions Hub, we regard the sharing of your horoscope as a sacred trust (Vedic Vishwas). Consulting an ancestral astrologer involves revealing vulnerable and deeply intimate aspects of life, including family circumstances, relationship distress, financial struggles, and psychological burdens. We hold an unyielding commitment to your privacy.

1.1 Information We Collect & Why

To cast precise 16-Varga divisional charts (Shodashvarga), Dasha sequences, and planetary transit overlays, we request the following details exclusively upon your explicit submission:

• Birth Coordinates: Date of Birth, exact Time of Birth (or approximate window for rectification), and exact Place of Birth (City, State, Country).
• Contact Details: Your name, WhatsApp phone number, and optional email address solely for sending consultation links, Muhurta schedules, or session reminders.
• Consultation Query: The specific matter you wish to consult upon (e.g., career, marriage, health, dosha resolution).

1.2 Zero Third-Party Sharing Guarantee

We operate under a strict, non-negotiable policy: We do not sell, rent, monetize, broker, or disclose your personal data or birth charts to any third party, advertising network, or marketing agency under any circumstance. All charts and discussions remain strictly between you and Acharya Rajkumar Shastri.

1.3 Secure Channels & Video Sessions

All digital interactions and direct video sessions are conducted through end-to-end encrypted protocols (WhatsApp / Zoom / Google Meet). We do not record video consultations without your prior, written, voluntary authorization.

1.4 Data Deletion Rights

You hold the right to request the permanent deletion of your birth coordinates and correspondence records at any time. Simply send a message to our Sanctuary Desk at +91 9929853299 or email us, and your records will be purged within 48 business hours.

1.5 Protection of Minors

Our consultations are intended for adults aged 18 and above. Janam Kundali readings for minors (e.g., Namkaran, education milestones, Balarishta analysis) are accepted only when submitted directly by a parent or legal guardian.

2. Classical Astrological & Legal Disclaimer

2.1 No Guarantees of Future Events

Astrological insights describe celestial patterns, potential obstacles, and auspicious windows. We do not promise, guarantee, or claim that any specific event, outcome, reconciliation, financial gain, legal victory, or recovery will definitely happen within any rigid timeline. Life outcomes are governed by individual karma, human free will, personal diligence (Purushartha), and divine grace.

2.2 Non-Medical, Non-Psychiatric & Non-Legal Disclaimer

Vedic astrology readings, gemstone advice, and remedial Hawans provided by Astro-Solutions Hub are never a substitute for licensed professional advice:

• Medical & Mental Health: Never delay seeking medical examination, discontinue prescribed therapies, or ignore professional psychiatric guidance on the basis of an astrological consultation. In emergency situations, please contact local emergency medical services or emergency helplines immediately.
• Legal Counsel: Astrological dispute guidance does not replace licensed legal representation in court, divorce litigation, or contractual negotiations.
• Financial & Investment: Astrological wealth readings reflect general planetary cycles and must never be treated as registered financial planning, securities trading advice, or tax consulting.

2.3 Ethical Guidance & Rejection of Superstition

Acharya Rajkumar Shastri adheres strictly to traditional Vedic ethical principles. We unequivocally reject fear-mongering, fatalistic threats, curse claims, or manipulative practices. All prescribed remedies (such as Japa, Daan, Yantras, Hawans, and certified Jyotish gemstones) are voluntary, gentle, and designed to foster peace of mind and spiritual balance.

3. Consultation Rescheduling, Cancellation & Refund Policy

We understand that emergencies, international travel, family obligations, and shifting work hours across timezones (India, UK, USA, Canada, Australia) can disrupt scheduled plans. Our rescheduling policies are designed with genuine flexibility and respect for your time.

3.1 Flexible Rescheduling Window (4 Hours Notice)

You may reschedule your scheduled video or telephonic consultation free of charge by notifying our Sanctuary Desk at least 4 hours prior to your appointment. Simply WhatsApp or call +91 9929853299 with your preferred alternative date and time slot. We will gladly adjust your session to the next mutually convenient Muhurta.

3.2 Missed Appointments & Grace Period

For online sessions, Acharya Ji and our coordination desk wait up to 15 minutes past the scheduled start time. If technical problems arise on either side, the consultation will be rescheduled at no additional fee.

3.3 Cancellation & Fee Refund Criteria

• Pre-Session Cancellations: If you cancel a booked personal consultation at least 12 hours before the appointment time, a full refund (minus any bank/payment gateway processing charges) will be returned to your original payment method within 5–7 business days.
• Completed Consultations: Because personalized chart casting, divisional calculation, and Guruji's time are dedicated during live sessions, consultation fees for completed readings are non-refundable.
• Custom Hawans & Ceremonies: For scheduled temple pujas and Hawan ceremonies, cancellations made before the procurement of sacred samagri (at least 24 hours in advance) receive a 100% refund. Once samagri has been purchased and Vedic priests have commenced preparatory sankalpas, samagri and dakshina costs are non-refundable.

3.4 Certified Gemstones & Consecrated Yantras

All Vedic gemstones dispatched through Astro-Solutions Hub are government-accredited, lab-certified natural specimens energized specifically with your personal birth sankalpa. If any item is damaged during courier transit, notify us within 48 hours of delivery with photographic evidence, and a free replacement or full refund will be provided immediately.

4. Terms of Service & Traditional Code of Conduct

By visiting Astro-Solutions Hub (https://astro-solutionshub.com), initiating inquiries, or scheduling consultations with Acharya Rajkumar Shastri, you agree to comply with and be bound by the following Terms of Service.

4.1 Accuracy of Submitted Data

You agree to provide true, current, and accurate birth information to the best of your knowledge. Astrological divisional calculations are highly sensitive to birth time precision; inaccurate inputs directly distort planetary charts.

4.2 Mutual Respect & Code of Vedic Conduct

Consultations are held within an atmosphere of mutual dignity, spiritual decorum, and sacred reverence. We maintain a zero-tolerance policy against abusive, threatening, obscene, or defamatory language. We reserve the right to immediately decline or terminate sessions without refund if a client engages in hostile or abusive conduct.

4.3 Prohibited Inquiries

Acharya Rajkumar Shastri strictly abides by traditional Vedic ethics. We strictly refuse inquiries involving:

• Illicit activities, criminal pursuits, or attempts to cause harm or destruction to another person.
• Invasive surveillance, unsolicited charting of unconsenting third parties for malicious leverage, or coercive intentions.
• Illegal prenatal gender determination (strictly prohibited under the Indian PC-PNDT Act and ancestral ethics).

4.4 Intellectual Property

All written literature, proprietary chart interpretation methodologies, design layouts, celestial graphics, and photographic assets on this website are protected intellectual property of Astro-Solutions Hub and Acharya Rajkumar Shastri. Unauthorized copying, reproduction, or republishing is prohibited.

4.5 Governing Jurisdiction

These terms and any disputes arising out of services provided are governed by and construed in accordance with the laws of the Republic of India, with exclusive jurisdiction resting in the competent courts of Sadulpur / Churu, Rajasthan.

4.6 Contact for Policy Inquiries

If you have questions regarding any policy, confidentiality clause, or rescheduling request, please contact our Sanctuary Desk directly: